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Privacy Policy

This Privacy Policy governs the manner in which BiocellFoodSolutions collects, uses, maintains and  discloses information collected from users (each, a “User”) of the BiocellFoodSolutions website  (“Site”). This privacy policy applies to the Site and all products and services offered by BiocellFoodSolutions. 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but  not limited to, when Users visit our site, place an order and in connection with other activities,  services, features or resources we make available on our Site. Users may be asked for, as  appropriate, name, email address, mailing address, phone number, credit card information, 

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such  information to us. Users can always refuse to supply personally identification information, except  that it may prevent them from engaging in certain Site related activities. 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with  our Site. Non-personal identification information may include the browser name, the type of  computer and technical information about Users means of connection to our Site, such as the  operating system and the Internet service providers utilized and other similar information. 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on  their hard drive for record-keeping purposes and sometimes to track information about them.  User may choose to set their web browser to refuse cookies, or to alert you when cookies are  being sent. If they do so, note that some parts of the Site may not function properly. 

How we use collected information

BiocellFoodSolutions collects and uses Users personal information for the following purposes: 

  • To improve customer service 

Your information helps us to more effectively respond to your customer service  requests and support needs. 

  • To process transactions 

We may use the information Users provide about themselves when placing an order 

only to provide service to that order. We do not share this information with outside  parties except to the extent necessary to provide the service. 

  • To send periodic emails 

The email address Users provide for order processing, will only be used to send them  information and updates pertaining to their order. It may also be used to respond to  their inquiries, and/or other requests or questions. If User decides to opt-in to our  mailing list, they will receive emails that may include company news, updates, related  product or service information, etc. If at any time the User would like to unsubscribe  from receiving future emails, we include detailed unsubscribe instructions at the bottom  of each email or User may contact us via our Site. 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures  to protect against unauthorized access, alteration, disclosure or destruction of your personal  information, username, password, transaction information and data stored on our Site. 

Sensitive and private data exchange between the Site and its Users happens over a SSL secured  communication channel and is encrypted and protected with digital signatures. Our Site is also  in compliance with PCI vulnerability standards in order to create as secure of an environment as  possible for Users. 

Changes to this privacy policy

BiocellFoodSolutions has the discretion to update this privacy policy at any time. When we do, revise  the updated date at the bottom of this page,send you an email. We encourage Users to  frequently check this page for any changes to stay informed about how we are helping to protect  the personal information we collect. You acknowledge and agree that it is your responsibility to  review this privacy policy periodically and become aware of modifications. 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not  agree to this policy, please do not use our Site. Your continued use of the Site following the  posting of changes to this policy will be deemed your acceptance of those changes. 


Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 18

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@biocellfoodsolutions.com or by mail using the details provided below: 

BiocellFoodSolutions 
[Re: Privacy Compliance Officer] 
Biocell Technologies LLC, 275 Malcolm X Boulevard, New York NY 10027, United States

Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.