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Return & Exchange Policy

Unopened products may be returned within 14 days of purchase with proof of purchase. Shipping fees are non-refundable (unless we make a mistake on your purchase).

Opened products may not be returned for any reason for health and safety reasons (unless the product is defective which guarantees you a cost-free reshipment of the product or an alternate product).

A 20% restocking fee is applicable to all returns. This amount will be deducted from the refund amount.

Biocellfoodsolutions.com reserves the right to deny any return or exchange.

Return inquiry contact email: orders@biocellfoodsolutions.com